The Pet Supplies Plus Clerk is responsible for providing excellent customer service. The PSP Clerk will process and stock product, builds displays, and processes customers orders in a friendly, accurate, efficient manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides excellent customer service, ensuring positive customer relations and satisfaction
Assists with general care of all animals
Assists with stocking of pet supplies deliveries and back stock, including building and filling displays
Performs product scanning and processing of customer's orders in an accurate, efficient, and prompt manner.
Processes and is accountable for other services handled at the register.
Ensures proper handling of all forms of tender and coupons.
Performs fixed activities as assigned by Store Director.
Answers incoming phone calls using proper phone etiquette
Assists with store maintenance and cleaning on the sales floor and backroom.
Follows all store and department policies and procedures.
KEY ATTRIBUTES

Excellent customer service skills, friendly
Passionate about animals
High energy level
Ability to follow directions
Good organizational skills
Motivated
SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.
EDUCATION and/or EXPERIENCE

Some animal knowledge
LANGUAGE SKILLS

Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Write routine reports and correspondence
Present information and respond to questions from customers or associates
MATHEMATICAL SKILLS

Basic math concepts (addition, subtraction, division, multiplication)
CERTIFICATES, LICENSES, REGISTRATIONS

Some locations may require Power Industrial Truck Certification
RECOMMENDED EQUIPMENT

Slip resistant shoes with closed toe and heel
Safety Cutter
Apron
Uniform per store policy
PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

Stand
Use hands to finger, handle, or feel
Reach with hands and arms
Communicate with associates and customers
Lift and/or move up to 30 pounds
Frequently (Between 1/3 and 2/3 of the time)

Walk
Stoop
Kneel
Crouch
Crawl
Lift and/or move up to 50 pounds
Occasionally ( Less than 1/3 of the time)

Climb
Balance
Lift and/or move up to 100 pounds
Vision

Close
Distance
Ability to adjust focus
Ability to distinguish colors
WORK ENVIRONMENT

Regularly

Exposure to animals including rodents, fish, amphibians, reptiles, felines, and canines
Occasionally

Work in high places
Fumes or airborne particles
Toxic or caustic chemicals
Risk of electrical shock
Outside weather conditions
Noise Level

Moderate

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location