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Care Coordination Support Specialist

Posted: 01/27/2023

Care Coordination Support Specialist- job post
Alternatives for the Older Adult
Macomb, IL 61455
$16.00 - $16.50 an hour - Full-time

Great benefits, flexibility and culture! We are now paying 80% of the health insurance for employees and their dependents!! We want you to join our team because of your compassion to make good things happen for older adults and their families.

Alternatives is a private, non-profit organization serving sixteen counties in Midwestern Illinois. Since 1984, Our mission is to promote the independence and quality of life for older adults, adults with disabilities and their families. Alternatives' professionals are connecting with ONE IN FIVE individuals over the age of 60 in a sixteen-county region.


Provide support for Comprehensive Care Coordination services for older individuals, their family, and/or caregivers as defined by the program. To enhance an individual’s well-being and promote their independence to the greatest extent possible.

1. Comprehensive Care Coordination Supportive Tasks.

Assist Care Coordinators with management of comprehensive care coordination caseloads including but not limited to:

Scheduling appointments for assessments with participants.
Addressing participant phone calls and assisting in resolution of service- related issues.
Completing financial verification for waiver eligibility determination.
Ensuring Medicaid compliance for waiver-based Home and Community-
Based Service (HCBS) participants.

Completing appropriate documentation related to casework.
2. Nursing Facility Follow-up Phone Calls.

Conduct timely follow up phone calls to participants placed short term in nursing facility as identified by Choices for Care screen. Educate participants and caregivers on available services and supports as an option to successfully transition the individual home/back into the community.

3. Program Compliance and Quality Assurance.

Complete assigned work within contract, grant, and program requirements.
Develop person-centered skills and approaches with participants. Work toward the development of a quality Care Coordination Program (participation at meetings, identification of services gaps, etc.)

4. Professional Development.

Participate in activities and educational opportunities leading to own professional development (within and outside the agency).

5. All other duties as assigned.

Assist to assure smooth operations of services in alignment with agency mission and to complete other related tasks as assigned.

COVID-19 considerations:

In an effort to protect the frail or elderly participants that we serve, the COVID-19 vaccination is required.

Job Type: Full-time

Pay: $16.00 - $16.50 per hour


401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Life insurance
Paid time off
Parental leave
Professional development assistance
Retirement plan
Tuition reimbursement
Vision insurance

8 hour shift
Day shift
Monday to Friday
Ability to commute/relocate:

Macomb, IL 61455: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location