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Financial Aid Manager

Posted: 01/09/2023

Financial Aid Manager • Work Department: Financial Aid • Class Title/Code: (0054) • Effective Date: Jan 4, 2023 • Responsibilities: Employees at this level perform administrative, supervisory, and technical functions in the management of student financial aid programs. They work under administrative supervision from a designated administrator. A(n) Financial Aid Manager typically - • supervises phases of the operation of student financial aid programs; • trains, supervises, and evaluates the work performance, effectiveness, productivity, and accountability of lower-level employees; conducts staff meetings; develops training materials; participates in interviewing and hiring; • assists in the development and implementation of intra-office procedures, rules, and policies; analyzes client's needs and recommends policy changes to administrators; participates in the development of compliance procedures; analyzes federal and state processing specifications on an ongoing basis; • participates in supervising the administration of a financial aid department (i.e., short-range and long-term planning, development of office goals and objectives, and development and implementation of policies and procedures for financial aid programs and the Financial Aid Office); • provides technical expertise, researches references to resolve technical problems or questions, and alerts their supervisor to unresolved technical problems; • coordinates financial aid processing with external agencies and assists in complying with reporting requirements; • supervises the preparation of statistical, operating, and planning records and/or reports; • develops forms, letters, and brochures needed to collect financial aid data from student applicants; • analyzes, visualizes, creates and applies new computer-aided techniques and acts as project manager; • oversees the evaluation process for appeals; • oversees and maintains the quality and accuracy of financial aid publications, including website content; • performs duties of the lower level in this series as required; • performs other related duties as assigned. • Required Qualifications: • Any one or combination totaling three (3) years (36 months) from the following categories: • College coursework in any discipline, as measured by the following conversion table or its proportional equivalent: • 30 semester hours equals one (1) year (12 months) • Associate's Degree (60 semester hours) equals eighteen months (18 months) • 90 semester hours equals two (2) years (24 months) • Bachelor's Degree (120 semester hours) equals three (3) years (36 months) • Work experience managing office, business, or customer service/relations activities. • Two (2) years (24 months) of higher education, student services, or closely related experience. • One (1) year (12 months) of supervisory experience in higher education, student services, or closely related setting. • Starting Salary: $2978/month • Application Deadline: Jan 31, 2023 Employment - Information & Instructions Complete an online. Submit supplemental application materials, including copies of official academic transcripts and a current resume, via email to All application materials, including completed application, transcripts, and resume, are due in the WIU Human Resources Office no later than 4:30 p.m. the day of the application deadline. Western Illinois University is an Affirmative Action and Equal Opportunity employer with a strong commitment to diversity and a non-discrimination policy that includes sex, race, color, sexual orientation, gender identity and gender expression, religion, age, marital status, national origin, disability, or veteran status. For questions regarding the application process, please contact: Human Resources Office Sherman Hall 105 1 University Circle Macomb, IL 61455 Phone: (309) 298-1971 ext. 1 Fax: (309) 298-2300 Email: Open: Monday - Friday; 8:00 a.m. - 4:30 p.m. Copyright ©2022 Inc. All rights reserved. jeid-9d9bbb11bb89bf4e8c64f1ce128eab73