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Complex Director

Posted: 12/22/2022

Complex Director Category: Administrative, Professional & Staff Positions Department: University Housing/Dining Services-Residence Halls Locations: Macomb, IL Posted: Dec 19, 2022 Closes: Open Until Filled Type: FT - Continuous About Western Illinois University: Western Illinois University, accredited by the Higher Learning Commission and a member of the North Central Association of Colleges and Schools, serves more than 7600 students at its traditional, residential four-year campus in Macomb, IL and its metropolitan, non-residential campus in Moline, IL. Compliance to state and federal hiring standards is coordinated through WIU's Office of Equal Opportunity & Access. Job Description: APPOINTMENT: July 1, 2023 (negotiable) The Complex Director is an integral part of University Housing and Dining Services at Western Illinois University. Complex Directors oversee functions of residential complex including supervision, community development, administrative, and crisis response. The Complex Director collaborates closely with other members of the University Housing and Dining Service team, numerous Student Services departments, and faculty and staff throughout Western Illinois University. RESPONSIBILITIES: Supervision Direct supervision of 2-3 graduate assistants Indirect supervision of 20-30 undergraduate staff members and full-time Residence Hall Clerk Recruit, hire, train, and evaluate graduate and undergraduate staff members. Community & Student Development Provide leadership in promoting an atmosphere of inclusion for diverse student body and staff within the complex that supports academic achievement and fosters responsible decision-making. Coordinate community and student development through service learning initiatives, social and educational programming, human issues education, faculty involvement programming, and the development of living learning communities. Provide advice and counsel for individual students, student leaders, and student groups. Educate residents through conduct conferences on the Student Conduct Code and Housing Policies. Administrative Coordinate the administrative functions of a residence hall complex, which include: facility management, maintenance, information desk operations, student employment, and payroll budget. Crisis Response Provide crisis intervention and emergency response by participating in an on-call duty rotation for complex. Ensure effective follow-up and referrals when necessary. Additional Opportunities could include Serve as a chairperson/member to departmental and campus committees. Instruct a credit-bearing training course for Resident Assistants. RANK & SALARY: The Complex Director is considered an administrative and professional position with a base salary of $37,008, furnished apartment with washer/dryer and internet connection, and a dining plan available when food service is in operation. Western Illinois University offers a competitive benefits package including domestic partner benefits. For full benefit information visit: Requirements: REQUIRED QUALIFICATIONS: Master's Degree in College Student Personnel/Higher Education or related field plus previous Residence Life experience; or Master's degree in any field and significant Residence Life experience by the start of appointment. (Master's degree must be received by start date of employment.) This is a 12 month live-in position. PREFERRED QUALIFICATIONS: Demonstrated experience in supervision of staff. Successful administrative experience. Demonstrated commitment to community and student development. Experience in on-call crisis response management. Additional Information: THE DEPARTMENT: University Housing and Dining Services is a nationally recognized housing department with strong commitment to student leadership, student interactions and student learning. See for more info. THE UNIVERSITY: Recognized as a "Best Midwestern College" by the Princeton Review as one of 36 public universities ranked a top tier "Best Midwestern University" by U.S.News & World Report, Western Illinois University (WIU) serves approximately 7600 students at its traditional residential campus in Macomb and its metropolitan, non-residential location in Moline, Illinois. About WIU ( Since 1899, Western Illinois University has provided outstanding educational opportunities to individuals in west central Illinois and well beyond our region and state. WIU's traditional residential campus in Macomb, Illinois, is the educational, cultural and athletic center of the region, while the WIU-Quad Cities non-residential branch campus in Moline, Illinois, is the only public university in the immediate Quad Cities region. WIU-Macomb, IL: Western's traditional, residential main campus offers a comprehensive slate of undergraduate and graduate programs, including a doctorate in education, and post-baccalaureate certificates. A diverse community in west central Illinois, Macomb features a unique blend of agriculture, industry, service, retail, education, and culture. Macomb serves as the county seat, with connections across the state with Amtrak providing twice-daily service from Macomb to Chicago (and point in-between). Macomb is located approximately 75 miles from the Quad Cities International Airport (Moline, IL) and 70 miles from the Greater Peoria Regional Airport (Peoria, IL). WIU-Quad Cities: Located on the banks of the Mississippi River in Moline, Illinois, the WIU-Quad Cities campus is the only public four-year regional university that serves the Quad Cities region. Designed as a metropolitan commuter campus, WIU-Quad Cities offers select undergraduate, graduate, and doctoral programs. Moline is located just 80 miles north of the Macomb campus and is centered within a diverse, bi-state community of 383,000 that offers a broad range of cultural, social, and entertainment amenities and experiences, as well as varied businesses and industries. WIU Commitment to Diversity, Equity, Inclusion and Anti-Racism ( Western Illinois University fosters respect, equity, and inclusion for all students, faculty, and staff. WIU is committed to anti-racism, anti-oppression, equity, social justice, and diversity. We value inclusion as a core value and as an essential element of Western's public service mission. WIU embraces individual uniqueness and a culture of inclusion that supports broad and specific diversity initiatives. Western believes in the educational and institutional benefits of diversity in society as integral to the success of all individuals. At WIU, we will: • Maintain a safe and secure environment for all members of our University communities. • Educate and empower students, staff, and faculty to be social justice advocates. • Provide curricula, programs, training, resources, and environments that reflect and strengthen the diversity of our communities, and to elevate cultural awareness and understanding. • Ensure fair, equitable, and inclusive access to University facilities, programs, resources, and services. • Create inclusive and equitable policies and practices. • Diversify the University's workforce by assessing hiring practices to attract, retain, and develop talented staff and faculty from diverse backgrounds. • Address intergroup disparities through areas as representation, retention, learning outcomes, and graduation rates. • Create a Universitywide diversity plan to ensure a continued commitment to anti-racism, anti-oppression, equity, social justice, and diversity. Academics ( More than 61 undergraduate degree programs, 41 graduate programs, two doctoral programs and 16 post-baccaulaureate certificate programs prepare students for a successful career after graduation. Student Resources More than 200 student organizations at Western provide social, academic, recreation, athletics, service, academic, and many oth