Purpose: This position is responsible for providing and processing a full range of financial services and transactions to customers through a one-on-one banking relationship that is tailored to each customer's needs, as well as promoting the bank to the community to expand customer relationships. Delivery of exceptional customer service in a professional, courteous manner in accordance with bank policies and regulations is essential.
Accurately processing customer transactions, including, but not limited to counting cash, accepting deposits, and processing withdrawal requests
Promoting bank products and services by educating customers on the benefits of all products and services offered as well as participating in sales/referral campaigns and contributing to the achievement of branch goals
Assisting customers with account inquiries by providing information and resolving issues
Strictly adhering to bank policies, procedures, and controls over customer transactions, cash handling, and security
Effectively communicating with customers, co-workers, and other business contacts
Developing and maintaining effective working relationships at all levels by participating and contributing to a positive work environment by exhibiting courteous, respectful, and professional behavior at all times
Answering and routing incoming calls appropriately
Performing other related duties as assigned
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactory. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge of math and accounting practices consistent with that normally obtained through a high school degree, or equivalent.
Skills and abilities sufficient to perform the essential functions—such as data entry, basic mathematical calculations, and communication skills.
Approximately three months to one year of experience in banking or a related field is preferred, including but not limited to cash handling experience and/or customer service experience.
Proficiency in using computer software for typical office applications.
Demonstrated skills as follows: verbal/written communication, interpersonal, detail oriented and excellent time management.
Strong team player; able to work with a wide range of people.
Strong interpersonal skills to handle sensitive and confidential situations
Strong attention to detail and accuracy
Ability to independently establish priorities and meet deadlines
Ability to adhere to safety and compliance regulations and procedures
From: Marine Bank
Job Type: Part-time